Saturday, November 1, 2014
My first Sale
This week I purchased refinished and sold my first piece of furniture. It was a small dresser but I made $30 in profit. Its fun to see the fruits of our labors. Its fun to see the opportunities that we create turn into cashflow. Its fun to get the money in your hands and begin to think "ok, what else can I do to make more" I have thought about the HMM this week about customer experience and have come to the conclusion that yes people are looking for a good product and a good deal but they are also looking for a good experience as well. I liked what it says about making sure that our customers come back. Our own customers are the most lucrative source of growth. The experience that they have before, during, and after the purchase are what is going to make or break our success. I went to Six Flags a couple of weeks ago and then went to Disneyland a couple of days later and it was interesting how I based my level of fun. If I want to feel a feeling of thrills then ill go to Six Flags but if I want to feel inspired, hopeful, magical, excited, like a kid again, or contempt then ill make sure to go to Disneyland again. Its interesting how a place and people can make us feel when we think about what brands we want to make a part of our culture.
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